Cleaner reminders
Send useful appointment, order, billing and follow-up communication from one connected setup.
Notifications
Keep Customers Updated with Connected Business Notifications
Send connected transactional email and approved WhatsApp Business API notifications for appointments, orders, billing and customer updates.
Business outcomes
Send useful updates from the events already happening in Yepsta
Each outcome stays connected to the customer, staff, billing or owner context used elsewhere in Yepsta.
WhatsApp Business API ready
Use WhatsApp template-based communication where the business setup, approvals and credits are enabled.
Control paid communication
Keep WhatsApp Business API usage tied to explicit settings, credits and provider rules.
Reduce missed follow-up
Help teams stay consistent with customer communication after key actions.
Connected workflow
Choose events, use approved templates and review communication
The module fits the daily sequence your team already needs to complete.
Choose notification rules
Set which events should create email or WhatsApp Business API communication.
Use approved templates
Transactional WhatsApp messages can use approved templates where provider setup allows.
Use credits where needed
Optional paid messaging stays transparent, usage-based and easier to monitor.
Keep customers informed
Customers receive reminders and updates without staff typing every message.
Practical uses
Keep transactional updates connected to customer activity
Appointment reminder
Remind customers before scheduled service slots.
Billing update
Send useful transaction communication after invoices or payments.
Package follow-up
Support repeat visits with timely reminders.
Notifications in Yepsta
Email and approved WhatsApp communication with operational context
Notification settings connect eligible appointment, order and billing events to configured email or approved WhatsApp Business API communication.
Continue exploring
Connect this workflow to related modules and service businesses.
Campaign module
Create targeted campaigns using customer segments and approved communication channels for offers, reminders, renewals and reactivation.
Appointments
Manage customer bookings, multiple services, staff assignment, calendars, reschedules, cancellations and follow-ups in Yepsta.
Review growth
Collect private feedback, guide happy customers toward Google reviews and offer AI-assisted review suggestions while customers stay in control.
Customer CRM
Keep customer profiles, visits, notes, packages, wallet activity, billing history and repeat-engagement context in one service-business CRM.
Salon software
See Yepsta in a salon operating workflow.
Spa software
See connected service, package and customer workflows.
Multi-location service brands
See how location-aware operations fit growing teams.
All Yepsta features
Browse the complete connected Business OS feature directory.
Notifications FAQ
Notification setup, templates and usage questions
Which notification channels does Yepsta emphasise? +
Yepsta supports email and approved WhatsApp Business API notifications for configured business events.
Do WhatsApp messages require approved templates? +
Yes. Business-initiated WhatsApp communication must follow the applicable provider and WhatsApp Business API template requirements.
What events can trigger notifications? +
Configured appointment, order, billing and customer-update events can create eligible transactional communication.
Are communication charges included in the subscription? +
Usage-based WhatsApp Business API or other third-party communication charges are separate where applicable, with credits or provider rules governing usage.
Can the business review notification history? +
Yepsta keeps communication context connected to the relevant customer and business activity so teams can understand what was sent.
See the workflow in context