Ask at the right moment
Give staff a simple QR flow after service instead of awkward manual requests.
Review growth
Create a Better Customer Feedback and Google Review Journey
Collect private feedback, guide happy customers toward Google reviews and offer AI-assisted review suggestions while customers stay in control.
Business outcomes
Make feedback a consistent post-service step
Each outcome stays connected to the customer, staff, billing or owner context used elsewhere in Yepsta.
Private feedback first
Let customers share a rating before continuing toward public review guidance.
AI-assisted suggestions
Offer customers a helpful review draft they can edit, ignore or use.
Connected workflow
Move from private feedback to a customer-controlled public review
The module fits the daily sequence your team already needs to complete.
Share QR code
Place review QR codes at the counter, on bills or in follow-up messages.
Collect feedback
Customers share private feedback and ratings first.
Guide happy customers
Happy customers can continue toward Google with optional AI review help.
Practical uses
Ask for feedback at moments that feel natural
Post-service counter
Ask customers right after a good visit while the experience is fresh.
Owner visibility
Understand feedback patterns and follow up when needed.
Local search trust
Make review growth a repeatable process for the business.
Review growth in Yepsta
Private feedback first, with optional Google review assistance
Customers use a QR path to share feedback and decide whether to continue towards Google, where optional AI assistance can suggest wording that they control.
Continue exploring
Connect this workflow to related modules and service businesses.
Premium website
Launch a mobile-first business profile with services, products, gallery, hours, booking, storefront and review actions connected to Yepsta.
Customer CRM
Keep customer profiles, visits, notes, packages, wallet activity, billing history and repeat-engagement context in one service-business CRM.
Notifications
Send connected transactional email and approved WhatsApp Business API notifications for appointments, orders, billing and customer updates.
Reports
Track sales, appointments, inventory, reviews, outstanding payments and daily activity through owner-friendly business reports.
Salon software
Make feedback part of the salon checkout flow.
Spa software
Support a considered post-service review journey.
Beauty parlour software
Build local trust through consistent feedback.
Wellness studio software
Collect feedback without treatment claims.
All Yepsta features
Browse the complete connected Business OS feature directory.
Review growth FAQ
How Yepsta QR reviews protect customer choice
Does the QR flow collect private feedback? +
Yes. Customers can first share a rating and private feedback with the business.
How does the Google review path work? +
Customers who choose to continue can follow a clear path towards the business’s Google review destination.
What does AI assistance do? +
It can suggest review wording based on the customer’s input, making it easier to write a specific review.
Does Yepsta post the review for the customer? +
No. The customer can edit, ignore or use the suggestion and remains fully in control of anything they post.
Where can the QR code be used? +
Businesses can place it at the counter, on printed material or in appropriate post-service follow-up.
See the workflow in context