Retention

Sell and Track Packages, Memberships and Prepaid Sessions

Create packages, memberships and prepaid sessions, then track validity, usage, billing and customer entitlements in Yepsta.

Packages and memberships preview in Yepsta

Business outcomes

Make every prepaid entitlement clear to the team and customer record

Each outcome stays connected to the customer, staff, billing or owner context used elsewhere in Yepsta.

Track prepaid sessions

Know how many sessions are sold, used and remaining for each customer.

Encourage repeat visits

Build memberships and benefits that make returning easier for customers.

Connect checkout

Redeem packages and discounts during billing with customer context visible.

Connected workflow

Create the offer, sell it and track each use

The module fits the daily sequence your team already needs to complete.

1

Create offers

Set service bundles, session packs, membership benefits and validity rules.

2

Sell to customer

Attach the package or membership to the customer profile.

3

Redeem and track

Use sessions or benefits at future visits while usage history stays updated.

Practical uses

Support retention without manual package cards

Spa therapy packs

Sell premium session packs and track consumption without manual cards.

Fitness memberships

Manage recurring benefits and retention-friendly billing context.

Wellness sessions

Track remaining sessions and customer history together.

Retention in Yepsta

Package validity and usage connected to the customer profile

Teams can see what the customer bought, how long it remains valid and how much has been used before confirming the next service.

Packages and memberships preview in Yepsta

Retention FAQ

Package and membership questions from service businesses

Can I set package or membership validity? +

Yes. Offers can include validity rules so teams can understand when customer entitlements start and expire.

How is usage tracked? +

Each redeemed service or prepaid session updates the usage record against the customer entitlement.

Can I sell prepaid sessions? +

Yes. Session packs can be sold and attached to the customer profile for future use.

Do packages appear in customer profiles? +

Yes. Active and historical package or membership context stays linked to the correct customer.

How does billing connect to packages? +

The original sale and later redemptions use the connected customer and billing context, helping the front desk verify what is chargeable.

See the workflow in context

Map retention to your service business.