Yepsta Product Overview

One Business OS for Your Online Presence, Operations and Growth

Yepsta brings website, storefront, appointments, billing, CRM, inventory, reviews, WhatsApp and reports into one practical platform for Indian service businesses.

1 OS

Website, storefront and operations

India-ready

GST, WhatsApp and local workflows

SMB-first

Built for service teams

Yepsta Business OS dashboard screenshot

Platform pillars

Built around the complete local business lifecycle.

Yepsta connects the customer journey and the operating workflow so owners do not need to manage five separate tools.

Get online

Launch a public business profile, storefront, gallery, booking links and review pages.

Run operations

Manage appointments, staff, POS, billing, inventory and daily workflows together.

Grow customers

Use CRM, packages, memberships, rewards, reviews and communication tools.

Track business

Give owners clearer visibility across sales, bookings, stock, branches and follow-up.

Product system

The Yepsta operating layer, module by module.

From public discovery to billing and owner reports, every module is designed to share customer and business context.

Website + storefront

A public profile and online catalog connected to customer actions.

Appointments + staff

Scheduling, service duration, team assignment and calendar visibility.

GST billing + POS

Counter sales, invoices, estimates, credit notes and payment tracking.

CRM + loyalty

Customer profiles, packages, memberships, rewards and wallet context.

Inventory + procurement

Catalog, stock, purchases, suppliers and low-stock visibility.

Reviews + campaigns

QR review journeys, AI-assisted suggestions, WhatsApp Business API templates and campaign follow-ups.

Branches + reports

Multi-location controls and owner-friendly operating reports.

Dashboard showcase

A serious owner dashboard for daily control.

Bookings, bills, inventory, reviews and reports stay close together so Indian service business owners can understand what is happening today.

Yepsta owner dashboard screenshot

Storefront and profile

Your online front office comes included.

A premium profile, storefront and customer actions give small businesses a stronger digital presence without creating a separate website project.

Yepsta public website profile screenshot

Business workflow

From discovery to repeat customer growth.

Yepsta follows the real path of a local service business customer, then keeps the owner workflow connected behind the scenes.

1

Customer discovers business

They find your Yepsta profile, services, products, photos and action links.

2

Books or orders

They book an appointment or submit a structured storefront order.

3

Staff handles service

Your team uses appointment, customer and service context during the visit.

4

Invoice and payment

POS, GST billing, wallet, package and product stock flows stay connected.

5

Review and follow-up

The customer can review, receive reminders and return through CRM-led workflows.

6

Owner tracks reports

Owners see sales, bookings, stock, reviews and branch activity clearly.

Why Yepsta is different

Designed for Indian SMBs, not generic enterprise checklists.

Website included

Every business gets a premium public profile without starting a separate website project.

WhatsApp-first storefront

Orders can stay natural for Indian customers while Yepsta keeps structure behind them.

AI-assisted review growth

Happy customers get optional help writing useful reviews while staying in control.

GST-ready operation

Billing, POS, invoices and inventory-aware sales fit daily Indian SMB workflows.

Designed for Indian SMBs

The product is practical for salons, spas, wellness, fitness and retail plus service teams.

Connected modules

Explore the feature system.

Every module below has a dedicated detail page with benefits, workflows, use cases and FAQs.

View all features

Premium website

Launch a mobile-first business profile with services, products, gallery, hours, booking, storefront and review actions connected to Yepsta.

Explore module ->

WhatsApp storefront

Let customers browse products, build a cart, submit order details and continue on WhatsApp while Yepsta keeps the order structured.

Explore module ->

Appointments

Manage customer bookings, multiple services, staff assignment, calendars, reschedules, cancellations and follow-ups in Yepsta.

Explore module ->

GST billing and POS

Create GST-ready POS bills, invoices, estimates, credit notes and payment records for services and products in one connected workflow.

Explore module ->

Catalog and stock

Manage services, products, categories, purchases, stock, low-stock visibility and sales-linked inventory for your service business.

Explore module ->

Retention

Create packages, memberships and prepaid sessions, then track validity, usage, billing and customer entitlements in Yepsta.

Explore module ->

Review growth

Collect private feedback, guide happy customers toward Google reviews and offer AI-assisted review suggestions while customers stay in control.

Explore module ->

Notifications

Send connected transactional email and approved WhatsApp Business API notifications for appointments, orders, billing and customer updates.

Explore module ->

Campaign module

Create targeted campaigns using customer segments and approved communication channels for offers, reminders, renewals and reactivation.

Explore module ->

Multi-location

Manage location-aware staff, appointments, inventory, billing and reports as your service business expands across branches.

Explore module ->

Customer CRM

Keep customer profiles, visits, notes, packages, wallet activity, billing history and repeat-engagement context in one service-business CRM.

Explore module ->

Staff management

Manage staff roles, permissions, schedules, service responsibilities and location access with clear operational boundaries.

Explore module ->

FAQ

Questions, answered clearly.

What is Yepsta Business OS? +

Yepsta Business OS is a connected platform for Indian service businesses to manage online presence, appointments, billing, CRM, inventory, reviews, staff and reports.

Is Yepsta only for appointments? +

No. Appointments are one part of Yepsta. The platform also supports storefront, GST billing/POS, customer CRM, inventory, packages, memberships, reviews and multi-location operations.

Does Yepsta support GST billing and POS? +

Yes. Yepsta supports GST-ready invoices, POS billing, estimates, credit notes, payments and product-aware sales workflows.

Can I manage customers, packages, memberships and rewards? +

Yes. Yepsta helps teams manage customer profiles, visit history, packages, memberships, wallet context and loyalty workflows from the same system.

Can I use Yepsta for both services and products? +

Yes. Yepsta supports service catalogs, product catalogs, inventory, storefront orders and combined service-plus-product billing.

Can Yepsta support multiple locations? +

Yes. Yepsta supports location-aware staff, appointments, inventory, billing and reports. Choose a plan based on the number of business locations you need to operate.

Ready when you are

Launch your digital front office and operating system together.

Get started or book a demo to see how Yepsta fits your exact service business workflow.