Fewer incomplete chats
Customers submit product, quantity and contact details before WhatsApp opens.
WhatsApp storefront
Turn Product Browsing into Structured WhatsApp Orders
Let customers browse products, build a cart, submit order details and continue on WhatsApp while Yepsta keeps the order structured.
Saved
Order captured before WhatsApp
Cleaner
Structured item and cart details
Ready
For invoice conversion
Business outcomes
Keep product, quantity and customer context out of messy chat threads
Each outcome stays connected to the customer, staff, billing or owner context used elsewhere in Yepsta.
Order context saved
The business can follow up from Yepsta instead of searching through chat threads.
Invoice-ready flow
Confirmed orders can move toward billing without retyping every detail.
Connected workflow
Move from storefront cart to a useful WhatsApp handoff
The module fits the daily sequence your team already needs to complete.
Publish catalog
Add products, prices and availability to the Yepsta storefront.
Customer builds cart
The customer browses products and submits a structured order request.
WhatsApp opens with summary
The chat starts with item details while Yepsta keeps the order record.
Practical uses
Make product enquiries easier to confirm and bill
Salon product sales
Sell shampoos, creams and aftercare products without asking customers to type everything.
Retail plus service
Handle product enquiries and in-store service customers from one operating layer.
Repeat orders
Use customer history to make reorder conversations faster and cleaner.
WhatsApp storefront in Yepsta
A structured cart before the WhatsApp conversation begins
Customers choose products and quantities in the storefront, submit their details and continue on WhatsApp with an order summary while Yepsta retains the order record.
Continue exploring
Connect this workflow to related modules and service businesses.
Premium website
Launch a mobile-first business profile with services, products, gallery, hours, booking, storefront and review actions connected to Yepsta.
Catalog and stock
Manage services, products, categories, purchases, stock, low-stock visibility and sales-linked inventory for your service business.
GST billing and POS
Create GST-ready POS bills, invoices, estimates, credit notes and payment records for services and products in one connected workflow.
Customer CRM
Keep customer profiles, visits, notes, packages, wallet activity, billing history and repeat-engagement context in one service-business CRM.
Salon software
See Yepsta in a salon operating workflow.
Spa software
See connected service, package and customer workflows.
Multi-location service brands
See how location-aware operations fit growing teams.
All Yepsta features
Browse the complete connected Business OS feature directory.
WhatsApp storefront FAQ
How the Yepsta storefront and WhatsApp handoff work
Does the customer build a structured cart before WhatsApp opens? +
Yes. The customer selects available products and quantities, adds contact and order information, and submits the order before continuing to WhatsApp.
Is the order saved in Yepsta? +
Yes. Yepsta retains the submitted order context so the business does not have to reconstruct it only from a chat thread.
What is passed into the WhatsApp conversation? +
The handoff includes a clear order summary so the customer and business can continue confirmation with the selected items already understood.
Can a confirmed order move into billing? +
The structured record can support invoice conversion without re-entering every line item, subject to the business confirming the order.
How is product availability handled? +
The storefront uses the configured product catalogue and availability context. The business should confirm final availability before completing the order.
See the workflow in context