Product plus service billing
Counter workflows slow down when products and services sit in separate tools.
Retail plus service software
One Business System for Services, Products and Customer Growth
Manage services, products, stock, storefront orders, WhatsApp enquiries, GST billing, customers and reports in one retail-plus-service system.
Operating problems
Stop separating the service desk from the product counter
These gaps affect the customer experience, team coordination and the owner’s ability to see what needs attention.
Inventory visibility
Stock needs to stay connected to POS, storefront and purchases.
WhatsApp orders
Chat-based orders need structure before staff can confirm and invoice.
Customer history
Repeat customers should show service and product context together.
Connected Yepsta workflow
Use one catalogue, customer record and billing workflow
The public customer experience and the daily operating record use the same business context.
Online storefront
Let customers browse products and continue structured orders on WhatsApp.
Catalog and inventory
Connect categories, stock, purchase entries and sales-linked movement.
GST billing
Bill products and services together with customer history.
Retail + Service workflow
Connect browsing, service delivery, checkout and reorders
Publish products and services
Use a connected catalogue for the public profile, storefront and counter workflow.
Capture booking or order
Record a service appointment or structured storefront order with customer context.
Confirm availability
Check the relevant staff schedule, product stock and order details before fulfilment.
Create the combined bill
Bill services and products together with GST, discounts and payment records.
Support the next purchase
Use CRM, order history, rewards and approved campaigns for relevant repeat engagement.
Online front office
Give retail + service customers a clear place to discover and act.
The Yepsta public profile can present services, products, photographs, timings and relevant customer actions before the operational workflow continues inside the Business OS.
Recommended next pages
Best-fit modules and related workflows for retail + service businesses.
Premium website
Launch a mobile-first business profile with services, products, gallery, hours, booking, storefront and review actions connected to Yepsta.
WhatsApp storefront
Let customers browse products, build a cart, submit order details and continue on WhatsApp while Yepsta keeps the order structured.
Catalog and stock
Manage services, products, categories, purchases, stock, low-stock visibility and sales-linked inventory for your service business.
GST billing and POS
Create GST-ready POS bills, invoices, estimates, credit notes and payment records for services and products in one connected workflow.
Customer CRM
Keep customer profiles, visits, notes, packages, wallet activity, billing history and repeat-engagement context in one service-business CRM.
Salon
Run bookings, staff schedules, services, product sales, packages, GST billing, customer history, WhatsApp follow-ups and review growth from one connected salon business system.
Beauty Parlour
Manage appointments, walk-ins, service prices, GST bills, products, repeat customers, WhatsApp enquiries and reviews for your beauty parlour.
Multi-location
Manage branches, staff, appointments, billing, stock, customers and reports with multi-location software for growing service businesses.
All industry solutions
Compare every service-business workflow Yepsta supports.
Before and after
Replace fragmented retail + service operations with connected customer and owner context.
Before Yepsta
- Service and product catalogues disagree
- WhatsApp orders lack structured item details
- POS sales do not update stock
- Customer history misses half the relationship
With Yepsta
- One catalogue supports services and products
- Storefront orders retain cart context
- Combined billing connects to inventory
- CRM includes service and purchase activity
Best-fit business types
Where this retail + service workflow fits.
Salon and beauty retail
Wellness services with products
Repair or care services with parts
Boutique retail with booked services
Multi-location service-and-product brands
Compare Yepsta plans by location entitlement or request a walkthrough tailored to your business type.
Retail + Service software FAQ
Questions from retail + service owners and operating teams.
Can I sell products and services from one system? +
Yes. Yepsta supports service catalogs, product catalogs, storefront orders, POS billing and customer history from one operating system.
Can Yepsta track stock and billing? +
Yes. Product stock, purchases, sales and GST-ready billing can stay connected to the same catalog.
Can I accept WhatsApp orders through the storefront? +
Yes. Customers can browse products, submit a structured order and continue the conversation on WhatsApp.
Can I bill products and services together? +
Yes. Yepsta POS supports mixed carts with products, services, discounts, taxes and payment records.
Can I manage repeat customers? +
Yes. CRM, purchase history, packages, rewards and wallet context help service-plus-retail businesses understand returning customers.
See the full workflow