Encourage repeat visits
Use points and benefits to make returning feel worthwhile.
Loyalty
Give Customers a Clear Reason to Return
Create loyalty and reward workflows connected to customer profiles, billing and repeat visits without managing a separate loyalty tool.
Business outcomes
Connect loyalty activity to real customers and transactions
Each outcome stays connected to the customer, staff, billing or owner context used elsewhere in Yepsta.
Connect to CRM
Keep loyalty context visible alongside customer profiles and purchase history.
Redemption-ready checkout
Design loyalty benefits to work naturally with billing and wallet flows.
Connected workflow
Define earning, record rewards and apply redemption
The module fits the daily sequence your team already needs to complete.
Set loyalty rules
Define how customers earn and use benefits.
Track customer activity
Purchases and visits build loyalty context over time.
Redeem benefits
Staff can apply benefits during checkout or follow-up.
Practical uses
Support repeat visits with visible customer benefits
Beauty repeat visits
Create simple rewards for frequent customers.
Fitness retention
Add loyalty context to memberships and payments.
Service follow-up
Use rewards to make the next visit easier to discuss.
Loyalty in Yepsta
Rewards linked to CRM and billing
The business defines reward rules and Yepsta keeps earning and redemption context against the correct customer and eligible transactions.
Continue exploring
Connect this workflow to related modules and service businesses.
Customer CRM
Keep customer profiles, visits, notes, packages, wallet activity, billing history and repeat-engagement context in one service-business CRM.
Wallet
Track wallet balances, store credit, voucher redemption and partial payments against the correct customer profile.
Retention
Create packages, memberships and prepaid sessions, then track validity, usage, billing and customer entitlements in Yepsta.
Customer portal
Give customers mobile-friendly access to profiles, bills, packages, memberships, rewards, vouchers, wallet context and repeat actions.
Salon software
See Yepsta in a salon operating workflow.
Spa software
See connected service, package and customer workflows.
Multi-location service brands
See how location-aware operations fit growing teams.
All Yepsta features
Browse the complete connected Business OS feature directory.
Loyalty FAQ
Reward earning and redemption questions
Can a business define reward points or benefits? +
Yes. Businesses can configure reward workflows that fit their customer and billing approach.
How do customers earn rewards? +
Eligible earning is recorded from the configured business activity and connected to the customer profile.
How are rewards redeemed? +
Available rewards can be applied through the connected customer and billing workflow according to the business rules.
Are rewards connected to billing? +
Yes. Connecting earning and redemption to transactions reduces the need for a separate loyalty register.
Can staff see a customer’s reward context? +
Authorised staff can review available reward information in the customer profile before confirming a benefit.
See the workflow in context